Money matters
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Is Internet banking safe?
Many people worry about security on the Internet, but it is far safer than handing your credit card over in a restaurant or reading your card details down the phone. That said, no system is completely hacker-proof, so make sure you are dealing with a reputable bank that is registered in the UK. This doesn't guarantee there won't be problems, but if a security lapse does occur, the bank should protect your money.
Is Internet banking safe?
Many people worry about security on the Internet, but it is far safer than handing your credit card over in a restaurant or reading your card details down the phone. That said, no system is completely hacker-proof, so make sure you are dealing with a reputable bank that is registered in the UK. This doesn't guarantee there won't be problems, but if a security lapse does occur, the bank should protect your money.
All UK banks have to sign up to the Financial Ombudsman Service, so if there is a dispute you can take your case to an independent adjudicator. This service is also free.
To check whether a bank, or any other financial company, is registered to conduct business in the UK call the Financial Services Authority on 0845 606 1234.
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