Going to court: what to expect

Crown Court
There is a Witness Service in every Crown Court centre in England and Wales. This service is run by the independent national charity Victim Support and helps victims, witnesses and their families before, during and after the trial.

The Witness Service normally contacts witnesses before the court hearing to offer its services. Trained volunteers from the service provide a free and confidential service and offer emotional support, general information on court proceedings and provide someone to go with you into the courtroom if you have to give evidence.

Note: The Witness Service cannot discuss evidence or offer legal advice. You can find details of witness services in the phone book under the name of the Crown Court or you can contact the National Office on 020 7735 9166.

Magistrates' court
Most magistrates' courts do not have their own witness service. But, if you are a victim of crime, someone from the Victim Support scheme in your area may be able to go with you to court, if you want. It does not matter if you have previously turned down help from Victim Support.

All services are confidential and free. You will find details of your local scheme in the phone book under Victim Support or you can contact the National Office on the number above.