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Holiday horror stories
No fouling please, we're British
My holiday hell happened in my late teens when I went to Tenerife (Las Americas) with a few friends.
We had strangers break into - and foul - in our apartment. However, when the manager inspected the lock, the entry had not been forced and the lock wasn't tampered with, making it likely that the intruders had a key. Also, the door was locked on our return just as we had left it, meaning that the intruders locked the door behind them!
Luckily nothing was taken. It could have been much worse if we had have been in the apartment, but this charming incident occurred during the evening while we were out and about.
The attitude of the rep stationed in Tenerife was disgusting - she did little to investigate the break-in, and was nonchalant about getting our return tickets sorted out so we could go home sooner (we were too scared to stay any longer). The behaviour of this rep gave the impression that we had asked her to go out of her way, when customer care was clearly her job.
On returning to the UK, I consulted a friend of mine who is a barrister. She helped me write a letter to both the travel company and the travel ombudsman. Our travel agent offered us £100 of compensation between us, which simply added insult to injury. I never use agents to book holidays anymore, I do it all myself. At least then if things go wrong, I know who I can blame!
Filli
The wrong sort of romance
It was my first holiday abroad with a boyfriend, so I was looking forward to a romantic break in the Portuguese sunshine. Things soon went downhill when we were dropped off at some dumps masquerading as apartments and shown to our room.
The room itself looked a bit dishevelled but when we looked more closely (at the sheets to be precise) we discovered that someone was obviously still using the room as there was pubic hair on the bedding and condom wrappers on the floor!
A quick look in the cupboard (full of clothes) confirmed that the room was not ours so we made our way out, the romantic mood somewhat diminished! When we were eventually shown to our room, it was barely any better, but at least the sheets were clean. Needless to say, we were very relieved to be going home a week later.
melbal_35
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Created: 18/08/2005 Updated: 15/05/2007


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