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Email etiquette

by Barbara Feldman
continued from page 2
Use a signature (under 6 lines)
In order to ease the strain of typing your name at the bottom of every email message, you can tell your email software to sign all your messages with a standard signature that is stored in a separate file affectionately called a sig file.

Keep it succinct. Some call my six-line limit generous. Newsgroups and mailing lists that accept subscribers posts often have strict rules about the length of sig files - many say four lines is the maximum allowed.

Repeat a small part of the question or original email so I am reminded of our last conversation.

Even if I was the one to ask the question, the chances are that if you send me an email that just says, 'Yes', I am not going to remember the question unless I've just asked you to marry me (which is very unlikely, since I'm already married). So, netiquette dictates that you repeat a small part of the question or original email so that I am reminded of our last conversation.

This is usually a feature that you can configure in your software, which will repeat the ENTIRE original message, placing a '>' at the beginning of each line. You can then simply delete the extraneous parts from your reply.

Don't forget to say 'please'

Remember your real-world manners. Whether you are asking someone to pass the salt or emailing someone to 'cancel my newsletter', the magic word is still 'please'.

Don't send large attachments without the recipient's permission. An email attachment is any computer file (perhaps a word processor document, a shareware program or a digitised photograph) that is sent along with an email. Most email software (but not all) allows you to send and receive attachments.

Large files (let's say anything over 100K) can be time-consuming to download - especially for someone with a slow connection - and some email systems set a limit on how large a file you can receive.

Broadcasting email messages to multiple lists and individuals regardless of their possible interest is called spamming. Polite email users do not spam.



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Created: 19/02/2004  Updated: 19/02/2004
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