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Lazy work colleagues

by Mary Mitchell

question
'I work with three other people. It's really hard to get them to do things that need to be done. Sometimes I have to tell them twice, and it makes me really angry because I feel I shouldn't have to say things over and over again. Even writing 'things to do' on a whiteboard for everybody to see doesn't work. What do you think I should do?' --JK

answer
Are you sure it's your job to knock everyone else into shape? Few people are as unpopular as the busybodies who take it upon themselves to order others around. I don't know anybody who responds well to criticism of an accusatory nature, even if it's legitimate.

So if it is not your job to manage your colleagues, speak to your manager. No good manager wants to get involved with personal issues among employees. Instead, approach the matter from a different point of view. Say something like this to your boss: 'It seems to me that for our group to be really effective, we need to make sure that certain things get done and that there isn't any unnecessary overlapping. It would really help everyone if you could let us know exactly who is responsible for which task. That way we're each accountable, and I think work will go much more smoothly. Would you please take this into consideration?'

You can use the same approach if it is up to you to sort out the problem. The idea is to persuade everyone to participate, to take responsibility for certain tasks and so create a situation where everyone wins.

Remember that people who always have to be right are highly unpopular. Sometimes it's a good idea to think of the whole team rather than just your place within it.

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