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Handling interruptions in a high-tech environment
After working for three hours without a break, Helen glances at the clock.
'Four o'clock. I didn't know it was so late. I need to stretch my legs.' On her way to the staff room she passes Louise's desk.
'Hi, Louise. How’s it going?'
'Fine, but I've just got so much to do.'
'Me too. I worked late every night last week on a report and I still haven’t finished it. But last night I went to see that new Tom Cruise film. I do quite fancy him blah, blah, blah...' On and on she goes, while Louise thinks of all the work she’s got to do.
Is Helen totally oblivious, with skin as thick as elephant hide? Why didn't she get the message and leave when Louise said she was swamped? Because Helen needs human contact after working on her computer for so long.
John Naisbitt, author of Megatrends believes that the more high-tech activities, such as working alone at a computer, we undertake, the more we need to balance them out with human interaction. The length of time one can work at a computer before needing contact with other people varies widely, depending on your personality and circumstances. It could be just an hour, or a whole day or more at other times. The need to find the balance will only increase as technology continues to affect our working lives. By understanding the ebb and flow of your working patterns, you can get your work done and keep up with your colleagues' film reviews:
1. Be aware of when you need to take a break. Neck ache, eyestrain, headaches or a sore backside are symptoms that can trigger the need to move around and often, to talk to someone.
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