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Handling interruptions in a high-tech environment

by Rebecca L. Morgan
continued from page 1

2. Keep a note of your need to take a break for a few weeks to see how long you can go without human interaction. Then, when you know you'll be working on the computer all day, you can plan to take breaks with friends or colleagues. Set a time limit for your breaks, and stick to them. Regular breaks are very important when working on a computer for several hours a day. The Health and Safety Executive recommends frequent breaks before fatigue sets in.

3. Be honest and assertive with chronic interrupters. Don't expect them to mind-read, or pick up on the subtle body language messages you try to use to tell them to bugger off. They are probably not aware that they are stopping you from doing something important and would rather you said something than let them carry on chatting.

4. Be understanding – colleagues who interrupt may also need to talk to someone. This will help you have more patience with the chronic interrupters, but you should still let them know you’ve got work to do. Don't allow your work to be sidelined. Be diplomatic: try fixing up a mutually convenient time for a tea break.



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