Seven tips for email users

4. Use the extra features.

We all get sick of typing out our names. Instead of constantly signing off emails create an automatic signature with your name and contact details using the special features built into most email programs. If you know you’re going to be away, perhaps on holiday, create an automatic reply that will send an email back to the sender telling them that you are away until a certain date. Most programs can do this and it’s an easy and effective way to lower expectations of a speedy reply. It also never fails to impress the less savvy email user.

5. Stay calm and don’t rush it.

If an email raises your temper don’t reply straight away. By all means compose the blistering email you’d like to send - but only in your head. Take a few moments to calm down then send the realistic one. You could live to regret clicking ‘send’ on a lively blast from the heart! As a general point, it’s also a good idea to spell check important emails before they go.

6. Keep it simple.

A short email message is a good email message. Keep messages -- especially replies -- short. If a simple 'yes' or 'no' will do, that's just about all you need to say.

7. Don’t forget the past.

Email is a great tool and a welcome addition to modern life, but don’t forget that other, older forms of communication are often more appropriate. Does anyone remember going over to talk or using the telephone?